Brotherhood of St Laurence

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A review of communication components of anti-racism and prodiversity social marketing/public education campaigns . /

by Donovan, Robert J | Vlais, Rodney.

Publisher: Melbourne, Vic. VicHealth 2006Description: PDF.Availability: Items available for loan: Brotherhood of St Laurence (1).

A study of language and communication between advisers and claimants in Work Focused Interviews /

by Drew, Paul | Great Britain. Department for Work and Pensions | Toerien, Merran | Irvine, Annie | Sainsbury, Roy.

Publisher: Norwich, U.K. Great Britain. Department for Work and Pensions 2010Description: PDF.Other title: Great Britain. Department of Work and Pensions research.Online Access: Electronic copy Notes: Bibliography : p. 229-230 A report of research carried out by the Social Policy Research Unit and the Department of sociology/the Centre for Advanced Studies in Language and Communication and at the University of York on behalf of the Department for Work and Pensions INTO AND OUT OF WORKSummary: The primary aim of the study was to identify those techniques and styles used by advisers during Work Focussed Interviews (WFIs) that were most effective in moving people closer to work, and to make recommendations concerning effective practice in WFIs. The findings highlight the importance of an interview style that is collaborative, directive, pro-active, positive and challenging. This report presents the findings of an in-depth qualitative study - carried out by the Social Policy Research Unit and the Centre for Advanced Studies in Language & Communication at the University of York - of WFIs between Personal Advisers and claimants in Jobcentre Plus offices, and a comparison with WFIs in private sector Employment Zone (EZ) offices. Over 180 scheduled WFIs were (mostly video) recorded in Jobcentre Plus and EZ offices in four areas of the country, involving three claimant groups, those claiming Jobseeker's Allowance, incapacity benefits and Income Support for lone parents.Availability: (1)

AGIFT : Australian Governments' Interactive Functions Thesaurus. /

by Australia. National archives.

Publisher: 01/16/2004 11:15:25 2004Notes: Description based on contents viewed : 05/26/2004 Mode of access : WORLD WIDE WEB ONLINE RESOURCESummary: Cataloguer's description: AGIFT is an interactive thesaurus developed by the Australian National Archives which aims to help users searching government websites to retrieve relevant information by linking plain English language with its bureaucratic equivalent.Availability: Items available for loan: Brotherhood of St Laurence (1).

Cross-cultural communication in the health sciences : communicating with migrant patients. /

by Pauwels, Anne.

Publisher: South Melbourne Macmillan Education Australia 1995Description: x, 206 p.Notes: Bibliography: p. 191-200Availability: Items available for loan: Brotherhood of St Laurence (1).

Dialogue and dementia : cognitive and communicative resources for engagement /

by Schrauf, Robert W. (ed.) | Muller, Nicole (ed.).

Publisher: Psychology Press Ltd. 2014Description: xi, 292 p.Notes: Contents: Ch. 1 Conversation as Cognition: Reframing Cognition in Dementia -- Ch. 2 "What They're Said to Say": The Discursive Construction of Alzheimer's Disease by Older Adults / Robert W. Schrauf / Nicole Müller -- Ch. 3 "Getting to Know You": Situated and Distributed Cognitive Effort in Conversations with Dementia / Robert W. Schrauf / Madelyn Iris -- Ch. 4 Talking with Maureen: Extenders and Formulaic Language in Small Stories and Canonical Narratives / Nicole Müller / Zaneta Mok -- Ch. 5 Interactional and Cognitive Resources in Dementia: A Perspective from Politeness Theory / Boyd Davis / Margaret Maclagan -- Ch. 6 Conflicting Demonstrations of Understanding in the Interactions of Individuals with Frontotemporal Dementia: Considering Cognitive Resources and Their Implications for Caring and Communication / Anna Pate / Jackie Guendouzi -- Ch. 7 "In My Own Words": Writing Down Life Stories to Promote Conversation in Dementia / Lisa Mikesell -- Contents note continued: Ch. 8 Preparing for a Theatrical Performance: Writing Scripts and Shaping Identities in an Early Memory Loss Support Group / Debra Crispin / Michelle Daigneault / Ellen Bouchard Ryan -- Ch. 9 Alzheimer Pathographies: Glimpses into How People with AD and Their Caregivers Text Themselves / Heidi E. Hamilton / Marta Baffy -- Ch. 10 Formulaic Language and Threat: The Challenge of Empathy and Compassion in Alzheimer's Disease Interaction / Vaidehi Ramanathan.Summary: This volume takes the positive view that conversation between persons with dementia and their interlocutors is a privileged site for ongoing cognitive engagement. The book aims to identify and describe specific linguistic devices or strategies at the level of turn-by-turn talk that promote and extend conversation, and to explore real-world engagements that reflect these strategies. Final reflections tie these linguistic strategies and practices to wider issues of the "self" and "agency" in persons with dementia. Thematically, the volume fosters an integrated perspective on communication and cognition in terms of which communicative resources are recognized as cognitive resources, and communicative interaction is treated as reflecting cognitive engagement. This reflects perspectives in cognitive anthropology and cognitive science that regard human cognitive activity as distributed and culturally rooted. This volume is intended for academic researchers and advanced students in applied linguistics, linguistic and medical anthropology, nursing, and social gerontology; and practice professionals in speech-language pathology and geropsychology.Availability: Items available for loan: Brotherhood of St Laurence (1).

Does culture affect unemployment? : evidence from the R stigraben /

by Br gger, Beatrix | Institute for the Study of Labor | Lalive, Rafael | Zweim ller, Josef.

Publisher: Bonn, Germany Institute for the Study of Labour 2009Online Access: Electronic copy Notes: INTO AND OUT OF WORKSummary: This paper studies the role of culture in shaping unemployment outcomes. The empirical analysis is based on local comparisons across a language barrier in Switzerland. This R stigraben separates cultural groups, but neither labor markets nor political jurisdictions. Local contrasts across the language border identify the role of culture for unemployment. Our findings indicate that differences in culture explain differences in unemployment duration on the order of 20%. Moreover, we find that horizontal transmission of culture is more important than vertical transmission of culture and that culture is about as important as strong changes to the benefit duration.Availability: (1)

Ethnologue : languages of the world. /

by Gordon, Raymond G. (ed.).

Edition: 15th ed.Publisher: 03/09/2007 12:02:21 2007Notes: Description based on contents viewed : 03/09/2007 12:02:2 Mode of access : WORLD WIDE WEB ONLINE RESOURCESummary: is an encyclopedic reference work cataloging all of the world s 6,912 known living languages. It is a searchable database of language resources.Availability: Items available for loan: Brotherhood of St Laurence (1).

Investing in cultural diversity and intercultural dialogue /

by United Nations Educational, Scientific and Cultural Organization (unesco).

Publisher: Geneva, Switzerland UNESCO 2010; Geneva, Switzerland UNESCO 2009Description: 402 p.: ill. col. tables maps.Other title: UNESCO World Report 2 | UNESCO world report ; 1.Online Access: Electronic copy Notes: UNESCO World Report Pt. 1. Cultural diversity : what is at stake?. Cultural diversity -- Intercultural dialogue -- Pt. 2. Key vectors of cultural diversity. Languages -- Education -- Communication and cultural contents -- Creativity and the marketplace -- Pt. 3. Renewing international strategies related to development and peace. Cultural diversity : a key dimension of sustainable development -- Cultural diversity, human rights and democratic governance -- General conclusion -- Recommendations.Summary: This 2nd UNESCO World Report stands at the crossroads of intellectual, scientific and political thinking. It aims to take stock of all that is being said, thought and done in the name of cultural diversity, and tease out the necessary conditions for diversity to become an asset and not a threat, a source of renewal for public policies in service to development, social cohesion and peace. No longer limited to the cultural domain strictly speaking - and more complex than often assumed - cultural diversity needs today to be addressed in terms of dialogue, dynamics, and the new specific challenges it may pose for languages, educational systems, news and entertainment media and the business world.; This World Report is a flagship report of the United Nations Educational, Scientific and Cultural Organization. It aims to become a reference tool for cultural diversity. Aimed at the academic world as well as the general public, this Report develops a new vision of cultural diversity, which stresses its dynamic nature and the need to combat the development of cultural illiteracy, which is promoted by the acceleration of social transformations. ; The Report especially suggests creating a World Observatory on Cultural Diversity, to monitor the impacts of globalization, setting up a national mechanism for monitoring public policies as they relate to cultural diversity, and implementing national language policies with a view to both safeguarding linguistic diversity and promoting multilingual competencies. The Report also puts forward new strategies to facilitate intercultural dialogue, improve the relevance of educational contents, overcome stereotypes in the media and facilitate the exchange of artistic productions and the circulation of artists. ; Estimates set at 6,000 to 8,000 the number of languages in the world today, which although one language does not necessarily correspond to one culture (several cultures can speak the same language, and in one culture different languages may be spoken) gives an idea of cultural diversity.Availability: (1)

Language, ideas and policy : insights from the periphery /

by Bowman, Dina | The Australian Sociological Association.

Publisher: unpub. (Brotherhood of St Laurence) 2010Description: PDF.Online Access: Electronic copy Notes: Conference paper presented at The Australian Sociological Association (TASA) Conference. Social Causes, Private Lives (2010 : North Ryde, N.S.W.)Summary: In this paper I draw parallels between my initial encounters with the jargon and assumptions of employment services policy and the treatment of 'invalid' survey responses. My early encounters with the language of employment services policy highlighted the challenge researchers and analysts face in seeking to change how policy conversations are framed. That is, if we do not use language that has currency within a field we may not be heard or understood. Such language may incorporate assumptions that are at odds with the understandings and analyses that we wish to promote, but if we resist and avoid using accepted terminology we may be cast as illegitimate or irrelevant. This process of marginalisation is similar to the way in which unorthodox responses of research participants may be disregarded or considered invalid. In this paper, I emphasise the importance of looking at marginal perspectives - those understandings external to the dominant frame within which policy or research is shaped and analysed. I suggest that the identification of the processes by which some voices are heard, while others are excluded and marginalised is a key part of understanding the nature of policy frames and of shifting or reshaping them.Availability: (1)

Learning and work, Australia /

by Australian Bureau of Statistics.

Publisher: Canberra, A.C.T.Australian Bureau of Statistics (ABS) cat. no. 4235.0 2010Description: HTML.Online Access: Electronic copy Notes: ABS cat. no. 4235.0 2010-2011Summary: This release presents results from the Australian Bureau of Statistics' (ABS) Learning and Work survey, conducted from July 2010 to June 2011 as part of the ABS Multipurpose Household Survey (MPHS). The survey collected data from individuals about their non-school qualification history including the level and field of each qualification and year of completion. Information was also collected on the impact of each qualification on a person's working life six months after completion and the relevance of the main field of study of each qualification to a person's current job. Another focus of the publication is the background characteristics of migrants, with data collected on Australian citizenship, language spoken at home, English proficiency, year of arrival, and level and field of highest non?school qualification before and after arrival in Australia.Availability: (1)

Life in Australia . /

by Australia. Department of Immigration and Multicultural and Indigenous.

Publisher: Canberra, A.C.T. Department of Immigration and Multicultural and Indigenous Affairs 2004Description: PDF.Notes: URL: '' Checked: 6/10/2008 10:18:40 AM Status: Live Details: HTTP status 200 - Usual success responseAvailability: Items available for loan: Brotherhood of St Laurence (1).

New migrant outcomes : results from the third longitudinal survey of immigrants to Australia. /

by Australia. Department of Immigration and Citizenship.

Publisher: Canberra, A.C.T. The Department 2007Description: HTML.Availability: No items available

Racism and prejudice : psychological perspectives. /

by Sanson, Ann | Augoustinos, Martha | Gridley, Heather.

Publisher: 1997Description: PDF.Notes: URL: '' Checked: 6/10/2008 10:43:43 AM Status: Live Details: HTTP status 200 - Usual success responseAvailability: Items available for loan: Brotherhood of St Laurence (1).

Social policy and discourse analysis : policy change in public housing. /

by Marston, Greg.

Publisher: Aldershot, Hants Ashgate Publishing Co 2004Description: vii, 148 p.Notes: Includes bibliographical references (p. 135-146) and index.Availability: No items available Checked out (1).

Subclass 457 Integrity Review . /

by Australia. Department of Immigration and Citizenship.

Publisher: Canberra, A.C.T. The Department 2008Description: HTML.Notes: URL: '' Checked: 6/10/2008 10:52:15 AM Status: Live Details: HTTP status 200 - Usual success responseSummary: "The Subclass 457 Integrity Review will report periodically to the Minister and the Deputy Prime Minister, with a final report to be presented in October 2008. The department is providing secretariat support to the Review. The three issues papers on the Subclass 457 visa arrangements will cover: > Issues Paper no. 1 - Minimum Salary Level and Labour Agreements. > Issues Paper no. 2 English language requirements and Occupational Health and Safety issues. > Issues Paper no. 3 Integrity and Exploitation issues" (not yet published 4 September 2008) -- DIAC website.Availability: Items available for loan: Brotherhood of St Laurence (1).

The definitive book of body language. /

by Pease, Allan | Pease, Barbara.

Publisher: Buderim, Qld Pease International 2004Description: xiii, 386 p. : ill., ports.Notes: Cover subtitle: How to read others' thoughts by their gestures. Bibliography: p. 380-386Summary: From the best-selling authors of "Why men don t listen and women can t read maps", this book examines and explains many components of body language. Sprinkled with photos of celebrities and sketches of everyday situations, it is designed to make readers more aware of their own non-verbal cues and signals (mainly to western and Japanese audiences) and to help them convey the message they intend and produce the response they want.Availability: Items available for loan: Brotherhood of St Laurence (1).

The number of speakers of African languages emerging in Victoria : report to Victorian Office of Multicultural Affairs. Department for Victorian Communities /

by Borland, Helen | Mphande, Charles.

Publisher: Footscray, Vic. Victoria University 2006Description: PDF.Notes: URL: '' Checked: 22/04/2009 2:38:51 PM Status: Live Details: HTTP status 200 - Usual success responseAvailability: Items available for loan: Brotherhood of St Laurence (1).

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