Brotherhood of St Laurence

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"Consumer participation in community groups: a reflection" /

by Trethewey, Jenny.

Publisher: 1984Online Access: DOWNLOAD PDF Notes: Community Quarterly, no.1, September 1984, p.12-15Availability: Items available for reference: BSL Archives (1).

A study of language and communication between advisers and claimants in Work Focused Interviews /

by Drew, Paul | Great Britain. Department for Work and Pensions | Toerien, Merran | Irvine, Annie | Sainsbury, Roy.

Publisher: Norwich, U.K. Great Britain. Department for Work and Pensions 2010Description: PDF.Other title: Great Britain. Department of Work and Pensions research.Online Access: Electronic copy Notes: Bibliography : p. 229-230 A report of research carried out by the Social Policy Research Unit and the Department of sociology/the Centre for Advanced Studies in Language and Communication and at the University of York on behalf of the Department for Work and Pensions INTO AND OUT OF WORKSummary: The primary aim of the study was to identify those techniques and styles used by advisers during Work Focussed Interviews (WFIs) that were most effective in moving people closer to work, and to make recommendations concerning effective practice in WFIs. The findings highlight the importance of an interview style that is collaborative, directive, pro-active, positive and challenging. This report presents the findings of an in-depth qualitative study - carried out by the Social Policy Research Unit and the Centre for Advanced Studies in Language & Communication at the University of York - of WFIs between Personal Advisers and claimants in Jobcentre Plus offices, and a comparison with WFIs in private sector Employment Zone (EZ) offices. Over 180 scheduled WFIs were (mostly video) recorded in Jobcentre Plus and EZ offices in four areas of the country, involving three claimant groups, those claiming Jobseeker's Allowance, incapacity benefits and Income Support for lone parents.Availability: (1)

Addressing the challenges together : consultations with Brotherhood clients : research summary /

by Brotherhood of St Laurence.

Publisher: Fitzroy, Vic. Brotherhood of St Laurence (unpub.) 2011Description: PDF.Online Access: DOWNLOAD PDF Notes: July 2011 This is a summary of a longer, unpublished report prepared by Sharon Bond and Michael Horn for an internal Brotherhood audience.Summary: This summary of a longer unpublished report outlines the client consultations that the Brotherhood undertook to help inform its 2012-14 strategic review. Focus groups - and a short survey - were conducted with five groups of Brotherhood clients, including teenagers, parents, refugees/migrants, jobseekers and older clients. Recommendations from these clients covered a range of areas from improving access to quality doctors in the outer suburbs, increasing availability of social activities programs to offering refugee-specific services through Job Network Australia providers.Availability: Items available for loan: Brotherhood of St Laurence (1).

Ageing in place : what can we learn from each other? : the sixth F. Oswald Barnett Oration. /

by Tinker, Anthea.

Publisher: Melbourne, Vic. 1999Description: 28 p.Other title: Oswald Barnett Oration | F. Oswald Barnett Oration ; no.6.Notes: Oration held at St Johns Southgate, Thursday, 9 September 1999.Availability: Items available for loan: Brotherhood of St Laurence (1).

Brotherhood of St Laurence library development questionnaire: summary of statistical results /

by Ashton, Micky.

Publisher: unpub. 1999Description: 41p. + appendices.Notes: Compiled by staff of Janet TaylorAvailability: Items available for reference: BSL Archives (1).

Claimants or clients? : welfare recipients' perception of the service delivery from the Australian Department of Social Security and the Commonwealth Employment Service /

by Brotherhood of St Laurence.

Publisher: Fitzroy, Vic. Brotherhood of St Laurence 1975Description: 110 p.Other title: Claimants or clients : submission to the Royal Commission on.Online Access: DOWNLOAD PDF Notes: July 1975. Family Centre Project Research Submission.Availability: Items available for loan: Brotherhood of St Laurence (1).
Items available for reference: BSL Archives (1).

Client and staff participation in a government welfare agency /

by Brooke, Libby | Brotherhood of St Laurence.

Publisher: Fitzroy, Vic. Brotherhood of St Laurence 1980Description: 134 p. Original Brotherhood report; 77 p. Edited version (same text).Online Access: DOWNLOAD PDF Notes: A report prepared for the Department of Community Welfare Services by the Brotherhood of St. Laurence on the implementation of participatory ideas in the Barwon Regional Centre, October 1978-May 1979. - t.p. Original Brotherhood reportAvailability: Items available for loan: Brotherhood of St Laurence (1).
Items available for reference: BSL Archives (1).

Client consultation : feedback from clients for the BSL Strategy Review /

by Bond, Sharon | Brotherhood of St Laurence | Horn, Michael.

Publisher: Fitzroy, Vic. Brotherhood of St Laurence (unpub.) 2011Description: vii, 30 p.Online Access: Electronic copy Notes: June 2011 This is an unpublished reportSummary: In May 2011 the Brotherhood of St Laurence conducted five focus groups with 43 clients (older people, younger people, parents, migrant and refugees and job seekers) to ask them about the challenges they faced in life and their recommendations on how these issues might be addressed. This information will be used to inform the BSL?s strategic planning for the next 3 years.Availability: Items available for loan: Brotherhood of St Laurence (1).

Client participation: a select bibliography of material held in the library, July 1988 /

by Library.

Description: 6p. & appendices.Online Access: DOWNLOAD PDF Availability: Items available for reference: BSL Archives (1).

Combining work and welfare : a low wage economy? /

by Pixley, Jocelyn.

Publisher: 1995Description: p. 63-75.Notes: rec. no. for book B7174 indexed paperAvailability: No items available

Community development : a critical approach. /

by Ledwith, Margaret.

Publisher: Bristol, U.K. Policy Press 2005Description: xvi, 196 p.Notes: Includes bibliographical references (p. 175-190) and index. Missing 15 March 2012Availability: Items available for loan: Brotherhood of St Laurence (1).

Community development: a public tenant group perspective. /

Publisher: Collingwood, Vic Inner Urban Regional Housing Council 1986Description: 70p.Availability: Items available for loan: Brotherhood of St Laurence (1).

Consumer and community engagement : a review of the literature /

by Sarrami Foroushani, P | University of New South Wales. Faculty of Medicine. ustralian Institute of Health Innovation. Centre for Clinical Governance | Travaglia, J | Eikli, M | Braithwaite J.

Publisher: Sydney, N.S.W. Centre for Clinical Governance Research 2012; University of New South Wales. Faculty of Medicine. Australian Institute of 2012Description: PDF. 401 p.Online Access: Electronic copy Notes: Includes Bibliography (pp 200 - 401)Summary: "This review of the literature on consumer and community engagement examines the evidence for consumer and community engagement, maps out the field as it currently stands, and identifies the gaps in what is currently known about the best way to engage consumers and communities in healthcare services and research. The review, a meta-analysis of existing systematic reviews, was conducted in 2012." --from Executive SummaryAvailability: (1)

Consumer participation in management of community-based social welfare services. /

by Grierson, Mark.

Publisher: 1993Description: p. 210-217 v.1 (Book 2).Notes: Rec. no. for conference B5205 Some papers indexed separately. ID will be the same. indexed paperAvailability: Items available for loan: Brotherhood of St Laurence (1).

Consumer rights in nonprofit human service organisations : myth or reality? /

by McDonald, Catherine | Crane, Phil.

Publisher: 1994Description: 12 p.Notes: Rec. no. for book: B6535 indexed paperSummary: Existing organisational and service delivery frameworks appear to have difficulty incorporating a rights perspective.Availability: Items available for loan: Brotherhood of St Laurence (1).

Consumer views of the CSHA: a report on the views of public tenants and community groups about the implementation of the 1984 Commonwealth-State Housing Agreement /

by National Shelter | McDermott, Justin.

Publisher: Department of Community Services and Health 1987Description: 129p. and appendices.Online Access: DOWNLOAD PDF Notes: Justin McDermott was Co-ordinator of the project team and main author/editorAvailability: Items available for reference: BSL Archives (1).

Consuming mental health : democracy, femocracy or consumocracy? /

by Solomon, Miriam.

Publisher: 1991Description: p.167-180.Notes: Rec. no. for conference: B4030 indexed chapterAvailability: Items available for loan: Brotherhood of St Laurence (1).

Evaluation of income management in the Northern Territory /

by Australia. Department of Families, Housing, Community Services and Indigenous Affairs.

Publisher: Canberra, A.C.T. The Department 2010Description: viii., 87 p.: ill., graphs.Other title: Australia. Department of Families, Housing, Community.Online Access: Electronic copy Notes: Bibliography : p. 87Summary: This paper is an evaluation of the income management program introduced as part of the Northern Territory Emergency Response that was announced in June 2007. The report is structured around key evaluation questions exploring how well the income management program was implemented and administered, and whether it was achieving its objectives. The evaluation used quantitative data from a client survey and qualitative data from focus groups of key stakeholders, as well as telephone surveys of community store operators, a survey of Government Business Managers and a qualitative report on community consultations.Availability: Items available for loan: Brotherhood of St Laurence (1).

Explorations in empowerment : how to improve empowering welfare practice. /

by Gilley, Tim.

Publisher: University of Melbourne 1997Description: v, 213 p. : tables.Notes: Thesis submitted in fulfilment of the requirements for the degree of Master of Social Work, Department of Social Work, Faculty of Arts, University of Melbourne, March 1997Availability: Items available for loan: Brotherhood of St Laurence (1).

Family Centre Project - lessons for the present [Talk, 20 July 1989] /

by Gilley, Tim | Brotherhood of St Laurence.

Publisher: Fitzroy, Vic. Brotherhood of St Laurence 1989Description: PDF.Online Access: Electronic copy Notes: Tim Gilley, Researcher, Social Action Research, B.S.L., spoke at the Australian Institute of Family Studies 20 July 1989Summary: This is a talk on the delivery of services provided to low income families by the Family Centre Project.Availability: Items available for reference: BSL Archives (1).

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