Brotherhood of St Laurence

May 2011 Published for the National Australia Bank Bibliography pp. 30-31

The primary objective of this research is to define and deepen understanding of financial exclusion in Australia and its relationship with social and economic disadvantage. The research benefitted from unique access to some of Australia's largest stores of private data. We were able to combine access to the Roy Morgan Single Source Survey, consisting of over 50,000 interviews per annum, with access to the de-identified banking records of several million NAB customers, in addition to other data sources. As a result, this study is certainly the largest and most detailed examination of financial exclusion that has been undertaken in Australia, and one of the largest studies of this type in the world.

NAB-Financial-Exclusion-Report_Final.pdf

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