Brotherhood of St Laurence
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June 2009 Bibliography : p. 114-115 Report for the National Institute for Health Research Service Delivery and Organisation programme

Despite continued attempts to alter policy and change practice, the ability of health and social care systems to deliver the type and level of continuity of care that service users desire remains in question. Lack of clarity about what continuity of care actually means, as well as imperfections in systems to deliver it, have been identified as part of the cause of this problem.The NIHR Service Delivery and Organisation (SDO) Research and Development Programme funded a series of research projects, both primary and secondary, on continuity of care, specifically to tackle this conceptual confusion. By formally reviewing all the outputs, we attempted to establish how far the programme had advanced conceptual clarity about continuity of care and increased knowledge about what influences it and to what purpose. Robust information of this sort, translated into service delivery and organisation, is crucial to the delivery of many aspects of current health and social care policy.



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