Brotherhood of St Laurence

The COVID-19 pandemic : second report / Ombudsman New South Wales.

By: NSW Ombudsman [author.]
Publisher: Sydney, NSW : NSW Ombudsman, 2021Description: 120 p. : ill (Online Resource)ISBN: 9781925885972Subject(s): Health | Public Health -- Government Policy | COVID-19 | Coronavirus | PandemicsOnline Resources: Report (Online Resource)
List(s) this item appears in: New Items List 2022
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In March 2021 we presented to Parliament our report entitled 2020 hindsight: the first 12 months of the COVID-19 pandemic (2020 COVID report). We looked back at the first year of the pandemic – from 25 January 2020, when the first COVID-19 (COVID) case was detected in Australia, to the end of January 2021. We reported on what we saw, primarily through the lens of complaints we received from individuals about actions taken by NSW Government agencies and community service providers. We also recognised the dedication and effort of staff on the front line, and all those who continued to deliver ordinary and essential government services despite the challenges and changed delivery models necessitated by the pandemic. At the time we completed the 2020 COVID report the prognosis appeared positive, and it seemed the worst may have been behind us. It was widely acknowledged, certainly by international standards, that the public health response to the pandemic in NSW and Australia had been highly effective. 7 September 2022 "A special report under section 31 of the Ombudsman Act 1974." Includes bibliographical references.

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Electronic Brotherhood of St Laurence
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